Help for Mobile Devices

  1. What mobile devices can I connect to Primary Email?

  2. What mobile device do you recommend to connect to Primary Email?

  3. How can Primary Email be used in Mobile Learning?

  4. What is a Smart Phone

  5. Connect a Smart Phone






What mobile devices can I connecto to Primary Email?

Primary Email is compatible with PDAs, Smart Windows Mobile Phones and the iPhone 3G (or any software upgraded iPhone). Any mobile device with Microsoft Outlook compatibility will work with Primary Email.

Some mobile users may be required to install an SSL certificate, which can be downloaded here



What mobile device do you recommend to connect to Primary Email?

At Primary Email we have tested and used a number of Smart Mobile Phones and currently recommend the Vario3 model from HTC. For discounted connection rates and contracts, please contact us.



How can Primary Email be used in Mobile Learning?

Primary Email is fully compitable with any Outlook enabled device, including EDAs, PDAs and Ultra-Mobile Laptops (EEE PCs etc). For recommended suppliers of mobile hardware, please contact us.

We helped launch the mobile learning initiative at Wilsden Primary School with EDA devices for all year 4 pupils, which has been received as "a brave, pioneering move on the part of the senior managers and staff as early adopters of ubiquitous ICT access for pupils". The achievement has been recognised with Wilsden reaching the final of the Hand Held Learning 2008 awards, in the innovation category. More information can be found on the Hand Held Learning Website



What is a Smart Mobile Phone?

Smart Mobile phone and PDA usage is set to increase drastically over the next 5 years (see the Computer Weekly Article).

Smart Phone is a Mobile Phone with Outlook Compatibility. There is a reasonably comprehensive list of Smart Phone Devices from Microsoft. The best way to purchase a new windows mobile smart phone is to call your mobile phone provider and to request an upgrade to a new handset, when you speak to your provider request a Windows mobile device.

Find out the best way to purchase a new PDA

A PDA is similar to a smart phone but does not allow for anywhere/anytime connectivity and will only receive emails while connected to a wireless network. Primary Email has been used in many Mobile Learning environments where PDAs have been used, this is not recommended for teachers who wish to pick up their email on the room.


What's the difference between a PDA and a Smart Phone?

A Smart phone is a device that will facilitate a SIM card and connect to a mobile phone network, a mobile phone tariff is required and you will require data services. A smart phone is recommended for Admin/SLT/SMT/Teachers.

A PDA will connect to the internet via a wireless network/Bluetooth/usb only and does not facilitate a SIM card. A PDA is recommended for classroom use.

Does it cost to connect?

You must request a license for this service:

Licenses for Mobile devices are covered in the cost of Primary Email (Microsoft Exchange Device CAL). However, we must be informed of the quantity change so we can purchase more licenses for the school from Microsoft. This is a legal requirement and you must provide us with the information before configuring a device.




Connect a Smart Mobile Phone

Make sure you phone has the correct date and time

Open activsync by clicking the windows Icon and clicking on the activesync logo or by clicking the windows icon and clicking programs then selecting activsync

Click Menu
Click Configure server
In the server address box type exchange.primaryemail.co.uk [tick for SSL]
Click Next
In the Username box type in your username
(note: This is a maximum of 20 characters - ie ooo.Jessica.Greenwood would be ooo.Jessica.Greenwoo)
In the Pass box type in your password
In the Domain box type primaryt

Windows Mobile 5 may require an SSL certificate to be installed, the .cer file is here or in this zip

Instructions can be found in this Microsoft Technet article.